{"id":536,"date":"2023-07-12T21:21:45","date_gmt":"2023-07-12T13:21:45","guid":{"rendered":"https:\/\/offissport.com\/?page_id=536"},"modified":"2024-12-11T00:06:43","modified_gmt":"2024-12-10T16:06:43","slug":"customer_support","status":"publish","type":"page","link":"https:\/\/offissport.com\/en\/customer_support\/","title":{"rendered":"Customer Support"},"content":{"rendered":"<div class=\"banner has-hover\" id=\"banner-1060894030\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"680\" src=\"https:\/\/i0.wp.com\/offissport.com\/wp-content\/uploads\/2024\/12\/TANK2886-scaled.jpg?fit=1020%2C680&amp;ssl=1\" class=\"bg attachment-large size-large\" alt=\"\" \/>                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-1582108410\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n\t<div id=\"text-826734119\" class=\"text\">\n\t\t\n\n<p><strong>Customer Support<\/strong><\/p>\n\t\t\n<style>\n#text-826734119 {\n  font-size: 3.05rem;\n  text-align: center;\n  color: #ffffff;\n}\n#text-826734119 > * {\n  color: #ffffff;\n}\n@media (min-width:550px) {\n  #text-826734119 {\n    font-size: 4rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1582108410 {\n  width: 60%;\n}\n#text-box-1582108410 .text-box-content {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1060894030 {\n  padding-top: 500px;\n}\n#banner-1060894030 .overlay {\n  background-color: rgba(0,0,0,.5);\n}\n#banner-1060894030 .banner-bg img {\n  object-position: 46% 35%;\n}\n<\/style>\n  <\/div>\n\n\n\t<div id=\"gap-1154712505\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1154712505 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-845272018\" class=\"text\">\n\t\t\n\n<p>Thank you very much for choosing Offissport! Our customer service team is committed to delivering exceptional support and ensuring your satisfaction.<\/p>\n<p class=\"translation-block\">If you have any questions about <strong>Product Recommendations, Order Status, Membership Privileges, Warranty, Repair Services, Returns and Exchanges, <\/strong> or <strong> Product Care<\/strong>, we are here to assist you with tailored solutions.<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong>Please fill out the form below to share your questions or requests, and we will respond as quickly as possible<\/strong><\/p>\n\t\t\n<style>\n#text-845272018 {\n  color: rgb(0,0,0);\n}\n#text-845272018 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1700907435\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1700907435 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f542-o1\" lang=\"zh-TW\" dir=\"ltr\" data-wpcf7-id=\"542\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/536#wpcf7-f542-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"\u806f\u7d61\u8868\u55ae\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/536#wpcf7-f542-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"542\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"zh_TW\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f542-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Your Full Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your Email<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Subject<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"menu-233\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-233\"><option value=\"\">&#8212;\u8acb\u9078\u53d6\u9078\u9805&#8212;<\/option><option value=\"\u7522\u54c1\u5efa\u8b70 Product Recommendation\">\u7522\u54c1\u5efa\u8b70 Product Recommendation<\/option><option value=\"\u8a02\u55ae\u72c0\u614b Order Status\">\u8a02\u55ae\u72c0\u614b Order Status<\/option><option value=\"\u4fdd\u56fa\u670d\u52d9 Warranty Service\">\u4fdd\u56fa\u670d\u52d9 Warranty Service<\/option><option value=\"\u4fee\u88dc\u670d\u52d9 Repair Service\">\u4fee\u88dc\u670d\u52d9 Repair Service<\/option><option value=\"\u9000\u8ca8\u670d\u52d9 Return Service\">\u9000\u8ca8\u670d\u52d9 Return Service<\/option><option value=\"\u7522\u54c1\u4fdd\u990a Product Support\">\u7522\u54c1\u4fdd\u990a Product Support<\/option><option value=\"\u5176\u4ed6\u5efa\u8b70 Other suggestions\">\u5176\u4ed6\u5efa\u8b70 Other suggestions<\/option><\/select><\/span> <\/label>\n<\/p>\n<p><label> Your Message (Optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"file-652\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"file-652\" \/><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"177\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n\n\n\n\t<section class=\"section dark\" id=\"section_1252173254\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-2106104980\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2106104980 {\n  padding-top: 0px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-1131890234\">\n\n\n\t<div id=\"col-900252381\" class=\"col medium-6 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_670959221\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"533\" height=\"800\" src=\"https:\/\/i0.wp.com\/offissport.com\/wp-content\/uploads\/2024\/11\/20240818-TANK7837-scaled.jpg?fit=533%2C800&amp;ssl=1\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/offissport.com\/wp-content\/uploads\/2024\/11\/20240818-TANK7837-scaled.jpg?w=1707&amp;ssl=1 1707w, https:\/\/i0.wp.com\/offissport.com\/wp-content\/uploads\/2024\/11\/20240818-TANK7837-scaled.jpg?resize=267%2C400&amp;ssl=1 267w, https:\/\/i0.wp.com\/offissport.com\/wp-content\/uploads\/2024\/11\/20240818-TANK7837-scaled.jpg?resize=533%2C800&amp;ssl=1 533w, https:\/\/i0.wp.com\/offissport.com\/wp-content\/uploads\/2024\/11\/20240818-TANK7837-scaled.jpg?resize=768%2C1152&amp;ssl=1 768w, https:\/\/i0.wp.com\/offissport.com\/wp-content\/uploads\/2024\/11\/20240818-TANK7837-scaled.jpg?resize=1024%2C1536&amp;ssl=1 1024w\" sizes=\"auto, (max-width: 533px) 100vw, 533px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_670959221 {\n  width: 100%;\n}\n@media (min-width:550px) {\n  #image_670959221 {\n    width: 58%;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-88612413\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"row row-small\"  id=\"row-2099575390\">\n\n\n\t<div id=\"col-1917546457\" class=\"col medium-8 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-373246350\" class=\"col medium-2 small-6 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-308670980\" class=\"text\">\n\t\t\n\n<h4><span style=\"color: #008c4e;\"><strong>Customer Service<\/strong><\/span><\/h4>\n<p><a href=\"https:\/\/offissport.com\/en\/customer_support\/\">Customer Support<\/a><\/p>\n<p><a href=\"https:\/\/offissport.com\/en\/warranty_service\/\">Warranty Service<\/a><\/p>\n<p><a href=\"https:\/\/offissport.com\/en\/repairs_service\/\">Repair Service<\/a><\/p>\n<p><a href=\"https:\/\/offissport.com\/en\/return_policy\/\">Return and Exchange Service<\/a><\/p>\n<p><a href=\"https:\/\/offissport.com\/en\/mainten_info\/\">Product Care<\/a><\/p>\n<p><a\nhref=\"https:\/\/offissport.com\/en\/product_register\/\">Product Registration<\/a><\/p>\n\t\t\n<style>\n#text-308670980 {\n  color: rgb(0,0,0);\n}\n#text-308670980 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-702612833\" class=\"col medium-4 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-2739493063\" class=\"text\">\n\t\t\n\n<h4><span style=\"color: #008c4e;\"><strong>Information<\/strong><\/span><\/h4>\n<p><a href=\"https:\/\/offissport.com\/en\/shipping\/\">Shipping Information<\/a><\/p>\n<p><a href=\"https:\/\/offissport.com\/en\/privacy-police\/\">Privacy Policy<\/a><\/p>\n<p><a href=\"https:\/\/offissport.com\/en\/member_right\/\">Member Privileges<\/a><\/p>\n<p><a href=\"https:\/\/offissport.com\/en\/terms_of_service\/\">Terms Of Service<\/a><\/p>\n<p><a href=\"https:\/\/offissport.com\/en\/product_philosophy\/\">Product Philosophy<\/a><\/p>\n\t\t\n<style>\n#text-2739493063 {\n  color: rgb(0,0,0);\n}\n#text-2739493063 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\t<div id=\"gap-856697693\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-856697693 {\n  padding-top: 150px;\n}\n@media (min-width:550px) {\n  #gap-856697693 {\n    padding-top: 110px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-1057582575\" class=\"text\">\n\t\t\n\n<h1>FIT YOUR WAY.<\/h1>\n\t\t\n<style>\n#text-1057582575 {\n  font-size: 1.5rem;\n  text-align: center;\n  color: #008c4e;\n}\n#text-1057582575 > * {\n  color: #008c4e;\n}\n@media (min-width:550px) {\n  #text-1057582575 {\n    font-size: 2rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row show-for-small\"  id=\"row-39459118\">\n\n\n\t<div id=\"col-1241034060\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"social-icons follow-icons full-width text-center\" ><a href=\"#\" target=\"_blank\" data-label=\"Facebook\" class=\"icon plain tooltip facebook\" title=\"Follow on Facebook\" aria-label=\"Follow on Facebook\" rel=\"noopener nofollow\"><i class=\"icon-facebook\" aria-hidden=\"true\"><\/i><\/a><a href=\"#\" target=\"_blank\" data-label=\"Instagram\" class=\"icon plain tooltip instagram\" title=\"Follow on Instagram\" aria-label=\"Follow on Instagram\" rel=\"noopener nofollow\"><i class=\"icon-instagram\" aria-hidden=\"true\"><\/i><\/a><\/div>\n\n\t<div id=\"gap-1453237950\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1453237950 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<a class=\"button white is-link is-small\" >\n\t\t<span>Terms<\/span>\n\t<\/a>\n\n\n<a class=\"button white is-link is-small\" >\n\t\t<span>Privacy<\/span>\n\t<\/a>\n\n\n<a class=\"button white is-link is-small\" >\n\t\t<span>Cookies<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1252173254 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(255,255,255);\n}\n@media (min-width:550px) {\n  #section_1252173254 {\n    padding-top: 51px;\n    padding-bottom: 51px;\n  }\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-536","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u5ba2\u6236\u652f\u63f4 - Offissport<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/offissport.com\/en\/customer_support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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