Privacy Policy

These terms are effective from November 7, 2024

Welcome to the website of OFFISSPORT CO., LTD. (hereinafter referred to as "We" or "OFFISSPORT") at https://offissport.com. We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data and explains your rights regarding its protection.

1. Scope of Personal Data Collection

In the course of providing our services, we may collect the following types of personal data:

1.1. Basic Identity Information

Name and Gender : For personal identification and service notifications.

1.2. Contact Information

Email Address, Phone Number, and Mailing Address : Used for account verification, service communication, product delivery, and customer support.

1.3. Account Information

Account ID, Password, and Username : Used for website registration, login, and identity verification to ensure account security.

1.4. Transaction and Payment Information

Payment Methods, Encrypted Credit Card Information, and Transaction Records : For order processing, payment, and transaction confirmation.
Delivery Information : Recipient’s name, phone number, and address for shipping.

1.5. Device and Technical Information

Browsing Data : Including IP addresses, to ensure website security and optimize the user experience.

1.6. Behavioral Data

Website Activity : Including browsing history, click behavior, length of stay, and content preferences.
Consumption Records : Such as cart contents and past orders, for consumption analysis and personalized recommendations.

1.7. Cookie and Tracking Technologies

Cookies and Tracking Technologies : To log user activities, provide personalized services, and facilitate advertising. The management and control of cookies placed by third-party services are governed by the privacy policies of those third-party platform

1.8. Social Media Information

Social Account Login Data : Public information accessed via third-party social platforms with your authorization.

1.9. User-Generated Content

Comments, Reviews, and Uploaded Media : Includes content you post on the website, such as reviews or uploaded photos/videos, which may be displayed publicly and contribute to user interactions and platform engagement.

Use of Data

Your personal data may be processed for the following purposes:

2.1. Provision of Core Services

Account Management : Account creation, login verification, and password reset.
Order Processing : Product selection, checkout, payment, and order confirmation.
Logistics and Delivery : Using delivery data to ship products.

2.2. Personalized Services

Customized Recommendations : Based on browsing and purchasing history.
Marketing Promotions : Notifications about new products, promotions, and other activities tailored specifically to user preferences.

2.3. Security and Management

Data Analytics : Using device information and behavioral data for website security monitoring and fraud prevention.
System Optimization : Improving features and user interface based on behavioral data.

2.4. Legal Basis

We process data based on your consent, contractual obligations, legitimate interests, and legal requirements to ensure lawful data processing.

Third-Party Sharing and External Links

OFFISSPORT will only share your personal information under the following circumstances:

3.1. Service Partners

We may collaborate with the following third parties to fulfill orders or provide services and share your data within the scope of authorization:

Logistics and Delivery Partners : For product delivery.
Payment Processing Services : To facilitate secure transactions and prevent fraudulent activities.

3.2. Embedded Third-Party Content

Our website may feature third-party content (e.g., videos, images, or social media integrations). By using such content, you agree to the privacy practices of the respective third parties.

3.3. Legal Requirements

We may need to disclose your data as required by law or in response to lawful requests, and we will strive to protect your privacy to the fullest extent permitted by law.

Data Retention

Account Information : Retained while the account is active, and deleted within a reasonable period after account closure
Comments and Media Content : Publicly posted comments, uploaded images, and other content will be retained indefinitely, unless deletion is required by law or by a request from a government authority.
Cookie Information : Retention periods for different cookies range from the end of a session to up to one year.

Your Rights

Under the Personal Data Protection Act and GDPR, you have the right to: Access, copy, correct, supplement, delete, or restrict the processing of your personal data. If you wish to exercise these rights, please contact us, and we will respond to your request within a reasonable timeframe.

Data Security Measures

We implement technical and administrative measures to protect your personal data, including:

Data Encryption and Access Control : Utilizing encryption technologies (e.g., SSL) to ensure data security.
Internal Management Protocols : Implementing access controls to prevent unauthorized access to personal data.
Firewalls and Malware Detection : Protecting the security of data access to prevent data breaches or tampering.

Although we implement technical and organizational measures to protect your data, transmission over the internet is not 100% secure. Therefore, please assess the risks carefully and take responsibility for your own security accordingly.

Updates to the Privacy Policy

We may update this Privacy Policy at any time, and the latest version will be posted on this page. We recommend that you review it periodically to stay informed of any updates.

Contact Us

For any questions regarding this Privacy Policy or your personal data, please contact us via:

Email：contact@offissport.com

GDPR Compliance and Supplementary Clauses

To protect the privacy of EU residents, we have provided additional privacy protections in accordance with GDPR, including:

Legal Basis for Data Processing : Based on your explicit consent, the performance of a contract, legitimate interests, or legal requirements.
Rights of EU Residents : You have the right to be informed, access, rectify, delete, transfer, and object to data processing.
Cross-Border Data Transfer Protection : When transferring data to Taiwan or regions outside the EU, we will implement necessary safeguards (such as standard contractual clauses).
Opting Out of Marketing Communications : EU residents may opt out of marketing activities at any time, and we will immediately stop using your data.
Cookie Policy : We will obtain your consent before enabling cookies or other tracking technologies.

If you have any questions or requests, please contact us via: